• If a product is damaged or defective upon receipt, you may return it to us for a refund or replacement within 10 days of receiving your order. Return claims can be by email at returnsdept@armamart.com

• Credit will be issued for the purchased value of non-defective items that are not specified as non-returnable in the provision above

• Non-defective returned products are subject to a fee in the greater amount of $20.00 or a 25% deduction from your merchandise refund to cover costs incurred from shipping, re-stocking, or re-listing. All credits and/or refunds issued to a credit or debit card are subject to an additional 3% deduction from the total refunded amount

• The re-stocking fee will be charged if items are not returned in 100% resalable condition with all original components and/or specified paperwork

• The buyer is expected to cover shipping/handling charges for the return of non-defective items

• All items that are specified as non-returnable in the policy details disclaimer will not be accepted for return

• We can help arrange warranty or service repair through manufacturers that provide a warranty. We do not honor returns for defective/damaged items that are warranted by the manufacturer. All Armamart merchandise is inspected upon arrival and again before shipment to customer

1. Email your claim to returnsdept@armamart.com. Be sure to include the following information in your email:

-  An order confirmation number that is printed on your packing list that was shipped with your item(s)

-  The item number or brief description of the item to be returned

-  The reason or explanation for your return

-  A preferred email address or phone number that we can reach you at in order to complete the return in a timely fashion

2. We will then contact you to either get more details regarding the return or to arrange for the return of your  merchandise. Depending on the nature of your return, we may send you a call tag to cover the cost of  shipping or you may be asked to cover the cost of shipping.

3. Pack up the products to be returned into the original box that your items were shipped in or into a box of  your choice. Please include in the box a copy of the packing list that was sent with your item(s) and any  other paperwork or information that was specified by the return department sales rep. Please note that if  items are returned with missing components or paperwork then the refund is subject to a re-stocking fee.

4. Drop your parcel off at the specified shipping location or depot. Feel free to contact us if you need help  locating your nearest shipping drop off location.